I bought and downloaded the Stitchworks software directly from their website nearly 2 weeks ago and still haven't been contacted by the developer with the serial number so I can use the software. I have tried to email them but had no response. Please can you advise me how can I get in touch with them, or whether you could supply me with a serial no.?
A
Answer by
Alex Urbach
No one will have the power to give you a serial number or provide support except the official developer of the application. You will need to insist using the contact form or call the developer directly. The contact form can be found on the Contact Us page at its website. There is also a phone number you can use for this purpose:
Phone: 530.378.9010 Sat: 12pm - 5pm PST
If you're outside America, call your phone company to see exactly what number you have to dial in front of the one posted above.
And where can I get a copy?
Yes, there is a PDF with instructions on how to use Crochet Charts. You can find it on the Crochet Charts website or by searching for it online.
I only see for Windows and Linux in the website!
Thanks in advance
No, there is no version of the software "Crochet Charts" specifically designed for Mac. The website only provides versions for Windows and Linux.
I bought and downloaded the Stitchworks software directly from their website nearly 2 weeks ago and still haven't been contacted by the developer with the serial number so I can use the software. I have tried to email them but had no response. Please can you advise me how can I get in touch with them, or whether you could supply me with a serial no.?
No one will have the power to give you a serial number or provide support except the official developer of the application. You will need to insist using the contact form or call the developer directly. The contact form can be found on the Contact Us page at its website. There is also a phone number you can use for this purpose:
Phone:
530.378.9010
Sat: 12pm - 5pm PST
If you're outside America, call your phone company to see exactly what number you have to dial in front of the one posted above.